Rosenergoatom: the Kursk region will become the primary digital transformation site in the realm of clients’ power supply services

During the Central Russian Economic Forum, Roman Starovoyt, the ad interim governor of the Kursk Region, and Petr Konyushenko, the CEO of AtomEnergoSbyt, signed a roadmap on the implementation of a number of joint projects within the Kursk NPP (a subsidiary of the Rosenergoatom Joint-Stock Company) location.

This roadmap was jointly developed by the representatives of AtomEnergoSbyt and the Rosenergoatom Joint-Stock Company as a part of the Cooperation Agreement between the Rosatom State Corporation and the Kursk Region Administration*.

The roadmap encompasses a number of activities, including but not limited to a set of digital transformation projects for the power supply company aimed at improving the customer service.

In particular, AtomEnergoSbyt is already working on a mobile application, a dashboard for clients, a video client service application, and an interactive contact center. The company also plans to introduce an omnichannel platform for the new customer communication systems.

Some of the items listed on the roadmap are related to the pending implementation of intelligent utility metering system, which is stipulated in the legislation starting from 2020.

* The Cooperation Agreement between the Rosatom State Corporation and the Kursk Region Administration was signed on June 7, 2019 in St. Petersburg during the St. Petersburg International Economic Forum. The document executed by Alexey Likhachev, the CEO of Rosatom, and Roman Starovoyt, the ad interim governor of the Kursk Region, envisages scientific, technical, innovational and production cooperation and re-states the long-term partnership between Rosatom as one of the leading companies in Russia and the Kursk Region as an area with very good prospects.

The Rosenergoatom Joint-Stock Company is a leading unit of the Electric Power Division of the Rosatom State Corporation. The JSC is the largest generation company in Russia in terms of the electric power output and the world’s 2nd one in terms of the atomic generation capacity. It encompasses all 10 nuclear power plants of Russia that have an affiliate status as well as companies facilitating the operation of the generation unit. All in all, the Russian NPPs operate 35 power blocks with the total installed capacity of 29.1 GW. 

AtomenEnergoSbyt is a power supply company operating as a default power provider in four regions of the Russian Federation, a part of the Rosenergoatom Joint-Stock Company, which is an electric power division of the Rosatom State Corporation. The company is headquartered in Moscow, with its affiliates and subsidiaries operating in the Kursk, Murmansk, Smolensk and Tver Regions. Over 50 thousand legal entities and around 2 million households are serviced by AtomEnergoSbyt. AtomEnergoSbyt, its affiliates and subsidiaries account for 16 billion kilowatt-hours sold in 2018.

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